Shipping policy

Shipping Policy

This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from Meraki Gems, operating under Meraki Gems Trading LLC.

Processing Time:

Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods:

We offer standard shipping options for domestic and international orders. Expedited shipping may be available for an additional fee, depending on your location.

Shipping Costs:

Shipping costs are calculated based on the destination of your order, package weight, and shipping method selected at checkout. You can view the shipping costs before completing your purchase. However, in most of the cases, the shipping is free worldwide. 

Shipping Destinations:

We ship to select countries worldwide. Please ensure that you provide accurate shipping information during checkout to avoid delays or delivery issues.

Delivery Times:

Delivery times vary depending on the shipping method selected and the destination of your order. Standard shipping typically takes 5-10 business days for domestic orders and 7-14 business days for international orders. Expedited shipping options may be available for faster delivery.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

Customs and Duties:

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Shipping Restrictions:

Certain products may be subject to shipping restrictions based on regulatory requirements or destination-specific laws. We reserve the right to refuse shipment of any products that may violate these restrictions.

Shipping Address:

Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments:

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

If you have any questions or concerns regarding our Shipping Policy, please contact us at info@merakigems.com or +971 56 422 4258

Thank you for choosing Meraki Gems.

Sincerely,

Meraki Gems trading LLC